As you know, we have been running the Fiesta NA servers since 2007 with the previous hosting Company OutSpark. Since then we have expanded the servers to 6 servers in total and during the course of 7 years of gameplay, players have amass a number of characters across those 6 servers. As requested and acknowledging that Players wanted the option to redistribute their characters, we gave you the opportunity to select which characters would go to which servers, those who missed it would be auto-sorted.
You have only two choices, Pagel or Isya. If all 6 slots on both servers were filled, Jenira would unlock as a Overflow server, if Jenira's slot was filled the remaining characters would be sent to an Overflow account.
Enid served as a brand new server for those who wished to challenge themselves with a fresh new start to the game.
I have been a player of this game for years. It NEVER gave the option to select which players go to what server. All it did was auto sorted and then we asked for YEARS for character transfers which NEVER occurred! There was no option, and never was sent out to account holders as an email of this so called selection. If people were notified of this, they would have done the selection process. Gamigo needs to revisit this issue as a lot of players would come back to a game that had a high interest before. One major thing would be to notify everyone of this by email!!