Posts by Kuroneko

    Heya,


    Interesting idea. Unfortunately we will not be able to bring back the exchange system we use to have in place for NA version of Fiesta Online. This is due to the number of request coming in and flooding our support.


    In regards to an automated trade system ingame, this will require time to implement if the idea gets approved.


    Regards,

    ~[SGM]Kuroneko

    Greens CAN work, just not as good as blues. People under estimate greens all the time. The biggest loss is the HP/SP form the tops and pants.

    Heya,


    Whilst green gears aren't going to be as powerful as a blue gears without the additional bonus stats. It is nice to always have that alternative choice when it comes to gearing up for protection.

    Or, the combine system can be further built upon, as I suggested once it came out.

    This is a suggestion we can look into when it comes to crafting gears that aren't 'Special' and take something common and making it unique and strong enough for use when grinding through the game.

    I think it is only unfair to compare 105 blues with 114 greens. Why don't you compare 114 greens with 115 DDF blues? There you will see the gap.

    This only applies if you are able to afford and acquire the gear. Understandably, not everyone can and this results in a rift between players who can acquire the gears and stats to progress and those who hang on to the previous set and being left behind.


    Regards,

    ~[SGM]Kuroneko

    Why should tradable items cost more? That's pure greed. It's trivially difficult to make the items tradable until used, it's already been implemented for other items.


    Isn't inherently solving a massive problem worth it by itself? You'd be unlocking that part of the market (which helps everyone: free players, paying players and gamigo) rather than restricting it.


    The current issue is self made, but it's a necessity. You have a game where free players cannot compete with paying players unless they utilise gifters.


    I realise none of this is your problem HoneyTeddy, but hopefully you can communicate something reasonable to people that actually can make a difference, if those people even exist anymore.

    Unfortunately HoneyTeddy has already left the team.


    At the end of the day we're not promoting system for players to find an easier way of trading for cash.


    Understandably, there hasn't been any other form of gears beside the World Boss and DDF Blue Sets once you hit level 100+ as I've mentioned on Discord, I am well aware that this is an issue and a concern for PvE players who just want to get through the game.


    As Gears are essential, we can always look for alternative solutions. Perhaps the re-introduction of Green Gears or Gears that are common or easy to obtain sets that can replace or stand in for World Boss/DDF sets other than the NPC White Gears.


    Regards,

    ~[SGM]Kuroneko

    Thanks Kuroneko for clarifying.

    While I still don't understand the logic behind minimal-tradeable SC items, seems like it's a system set in place from way back and here to stay.

    Seems like it's an attempt for people to spend more individually (as there is hardly any other way to buy with in-game currency), from a newcomer's perspective like me, I would need to be very hesitant to put down $50, $100 when I'm just starting out.

    Just my 2 cents

    Hiya,


    Again, I would like to remind you that purchasing items from other users should by no means, require real money or exchange of cash shop items for virtual goods .


    In fact we have rules and mechanics in place to deter this. The current state of the economy is a self made issue. As long as people continue gifting or bartering items for an exchange, then the problem will continue.


    Regards,

    ~[SGM]Kuroneko

    Although I understood your message (that the gifting system was meant for sending a present), another question was asked. Why can't the "slime coins" items be tradable? Like all of them (maybe except skins or few other things)? What would be the downside? I can only see two big positive aspects: no more scamming and an increase in slime coins purchases.

    Heya,


    Unfortunately I am in no position to provide an elaborate or precise answer to this question.


    All I can say at this point is, if you are requesting the suggestion for us to implement a system to help Trade Items in Game with Real Life Money involvement, then answer will be a solid no.


    Whilst tradable items do exist within the game, they ideally exist at an exponential cost. Even if we do approve of such an idea, the cost of those items should cost more than it's counterpart.


    Example T5 Enhancement Bundle 9,999sc whilst Tradable T5 Enhancement Bundle cost 12,145sc


    Regards,

    ~[SGM]Kuroneko

    Yeah exactly, why don't they just make everything in the cash shop tradeable instead of this 'gifting' system that make people prone to scams? If everyone can buy SC items wouldn't that encourage purchases and trading in game?

    Hiya,


    As i've said before, the original intention of the Gifting system was to allow people the ability to gift an item for NOTHING in return. This would allow players the ability to send a present to a friend for Birthday or Christmas. It was never integrated into the game as a form of bartering tool between the players to use as form of payment during trades.


    Naturally measures have been put in place to help discourage gifting abuse. If you choose to partake in Gifting and get scammed, you did so at your own risk and will have to deal with the consquences of being scammed.


    Regards,

    ~[SGM]Kuroneko

    Why would "getting caught" result in punishment when gifting was made legal. Everyone understands that there is risk to it, but the base act of using the item shop gift feature for in-game currency is allowed according to the ToS.

    Hi Charizard77,


    Whilst it has been allowed, it is only allowed to a certain degree as we cannot turn a blind eye to all cases regarding Gift Scamming. Especially when the victim starts accusing other players with no proof of scam. Wild accusations and blacklisting/name shaming a player is not allowed and can be considered as a form of attack or harassment towards the other player.


    As the In-Game Rules state, if you take part in this form of transaction, you will have to accept the risk and consequences and deal with it yourself. If you choose to make a scene about it, then you may be punished as a seperate case from Gift Scamming. Which sadly, usually leads to the question of do you have proof? If you don't, then no action can be taken against the accused player, however you yourself are in violation of harassing another player and can be dealt with in a seperate case.


    Regards,

    ~[SGM]Kuroneko

    Heya,


    In regards to resetting names, currently there is no consideration on releasing new names.


    In regards to inappropriate names, players will be dealt with and will be forced to name change when caught.


    Regards,

    ~[SGM]Kuroneko

    While gifting for services in game, and for in game items and currency is an "at your own risk" ordeal...it was at one time, against the rules and people could suffer a temporary ban for it...

    Hi Shawn_v01,


    Getting caught will still result in some form of punishment being applied.


    There are a variety of problems with scam reports:

    • Insufficient Evidence
    • Pure Accusation with no Evidence
    • Under the table transaction that endangers the reporter and prevents them from reporting or use of 3rd party services unrelated to Gamigo
    • Players unwillingly to make a report

    No matter what happens, whether past, present or future. If you choose to engage with a form of trade involving real life currency, gifting or pay for service (power leveling or dungeon clearing) then you do so at your own risk knowing full well you've signed the Terms of Services and agreed to the ingame rules and Terms.


    Each case will be judge by a case by case scenario and will be dealt with in accordance to the rules.


    Naturally there are some preventive measures:

    • Be wary of suspicious links and emails
    • Double check the forums, news and Discord for any sales or deals on
    • Don't just take any random code or links off strangers
    • Be wary of imposters impersonating your friends
    • Trust your own instinct and gut and cancel the trade or pass on the offer if the deal seems dodgy
    • Avoid sketchy websites and installing 3rd party software from an illegitimate source as you never know what is hidden within it
    • Don't share your Login ID or PW, GM's and members of staff will NEVER request this information and other than yourself, no one else should know your login details.

    Regards,

    ~[SGM]Kuroneko

    The current balance in game and the fact there is content that requires the use of SC items and to expect "gifters" to give all these needed items as "presents" and saying you won't help players that pay with ig cash is setting up very bad conditions for scammers to repeatedly scam people, in fact I'm sure this is already happening.


    If Gamigo is against gifting trades then what efforts are being made to balance content (both free content and pay to win content) and what are their thoughts about the future of "tradable" SC items? Gamigo has to know the whole purpose of those items are to be barter-able for ig cash which is why they made more expensive right?

    Heya,


    Whilst this is a valid concern, I think there needs to be a bit of transparency on the subject to help better understand the situation.


    It's not the fact that we won't help, but rather we can't help. This is due to a lot of under the table transactions and agreement that players make outside the game or the lack of provided evidence towards the agreed upon transaction.


    Scam generally involves a form of bait, a mouse trap to lure people into a sweet deal or a self made problem by the party involved, where someone parts with half the amount or deposits an item first.


    If transaction was made outside of the game, i.e via Paypal or other forms of transaction. Then there is nothing we can do as we do not own nor run services such as Paypal, Skype or Discord. You will have to contact the police or report to those services directly and have their support team to help you.


    If it occurs within our game, you will have to document everything. From screenshotting and archiving all comments and process of transaction or recording the entire thing in High Quality resolution (Not with a mobile phone!). Evidence must be provided and accusations or claiming someone is a scammer is not enough. We require strong undisputed evidence of the entire thing (beginning, middle and end).


    Ultimately we cannot control the ingame economy nor set a cap on prices for the items you, the players, choose to sell those items for.


    If a deal seems too sweet to be true, it can quite often be a trap. In which case you should trust your own instinct and reconsider the offer and attempt to make some other form of safer trades.


    Regards,

    ~[SGM]Kuroneko

    Hi Guys!


    Please note that there are limitations added to Gifting to help deter Gifting Trades. I would like to remind you all that the original concept of Gifting is to 'Gift' an item as a present to someone. Gifting was never meant to be an additional form of bartering and I would like to discourage gifting if possible.


    If you do partake in Gifting Trades and get Scammed, then we will not be able to help you. You gift as your own risk and this and you are solely responsible for your own actions.


    Regards,

    ~[SGM]Kuroneko

    Heya,


    Having monitored this thread, we have determined that the discussion has derailed from the original topic.


    As mentioned by my colleague. For a long time now, the Mini-House has been sold for 1,000 SC and it should be noted that over time, prices of items can change. If there is an error, we will correct it.


    On a side note, please refrain from making unnecessary attacks towards the game or publisher. If you have any concerns, please deliver it in a constructive manner whilst keeping within the rules of the Forums: Forum Rules


    Regards,

    ~[SGM]Kuroneko

    Heya,


    That was just an advice. Please avoid getting too aggressive.


    I do understand your point and will be raising the issue with the internal team. Please provide constructive feedback so I can prepare a proper response.


    Example what classes you play with. How many take on Temple of God run and overall experience and issues here and there.


    Regards,

    ~[SGM]Kuroneko