Posts by Kuroneko

    Heya,


    Please note that gifting is done completely at your own risk. If there is an issue, please report the incident with a full and clear screenshot of the transaction.


    If you sense that something is off with the trade. The best thing to do is to decline the offer as some deals are too good to be true.


    Regards,

    ~[SGM]Kuroneko

    Heya,


    Here is the link to the official Fiesta Online NA Discord: https://discord.gg/Uvgykwa


    Whilst we appreciate the creation of other Discords, we unfortunately cannot allow the advertisement of them as they any issues that occur on those servers cannot be moderated or handle by the current GM team.


    If you would like the official Discord to have more features, I would seriously urge everyone to suggest it here on the Forums.


    Regards,

    ~[SGM]Kuroneko

    Hiya,

    I am still having horrible issues,I did all these trouble shootings nothing has worked,I did try on another laptop of mine and it also gets disconnected from server as well,Also I got a pop up that says XignCode Error: enter e0150100 What does that mean?

    The fact that Xigncode triggered means that the game is detecting something. It depends on what it's picking up and whether or not you have it on your PC and Laptop. Even if you get into the game, the game can still close itself if it detects something.


    Regards,

    ~[SGM]Kuroneko

    Heya,


    A rollback is not an option unless it is a widespread issue.


    Regarding BlueFox7580, we haven't provided a solution to their issue, if a patch fixed their situation automatically, then it fixed their problem automatically without our intervention.


    Have you tried logging on with another system? If you have a spare computer with Fiesta installed, please login on that system. However if the computer belongs to someone else, please remember to log out and avoid saving any passwords on their system.


    If you are absolutely certain the issue is related to your character, then please submit a ticket specifying the specific problem. Example: If you are stuck in a spot that is out of zone and you need to be moved, you need to specifically state that as that is a potential cause of DC.


    Regards,

    [SGM]Kuroneko

    I have been playing this game from 2007 till now without ever having a problem or being disconnected unless it was time for patch and you disconnected us. Also how did you fix this same bug issue for BlueFox7580 four weeks ago!? It is very upsetting and wasting all my cash shop items for over a week! Would be nice if this is fixed on YOUR end. I HAVE NEVER complained or ever had a issue with this game,as over the years I gotten a better computer to run this game without a issue!

    Heya,


    In order to indentify the issue, we require more information. If this was a wide spread issue and if it was an issue on our end, we would fix it and apply emergency patches if need be. However, since this issue seems relatively isolated, there has to be a cause that is triggering this problem. However, as you haven't provided any substantial information, we are unable to further assist.

    Log into my account on your computer! You will see the samething will happen to you on your computer.

    Account sharing is against the Rules, no one other than yourself should know the ID and PW of your account. A GM or any other member of staff will NEVER request such information from you. If you have shared your account and someone is logging in at the same time, this will cause a forced disconnection.


    Again, I'm not suggesting that is the cause of the problem. The problem us currently unknown and since the issue isn't widespread, we cannot provide further assistance until we know precisely what we're looking at. Disconnections can happen for a variety of reasons.


    Regards,

    ~[SGM]Kuroneko

    While getting disconnected I am able to still run around after the pop up pops up, also I can tab on different mobs while the pop up says I have been disconnected from server. When I log right back in after being disconnected from server, I try to click on a mobs to hit them and none of my skills work or will hit the mob, but the mob can attack me, While running out of range so the mob stops hitting me so I can log in and out to try to fix this bug!

    Heya,


    From the sounds of it, this seems to be a stability issue between yourself and the servers. Unfortunately we will still require more information from your end, in order to pin point the cause of the problem.


    When you are playing the game, please make sure you have enough memory to run the game. If you are running a program or software that consumes memory such as Streaming videos, uploading or downloading content or rendering files or other intensive activities. Then please make sure you're not doing these at the same time.


    Please double check your internet connection and make you have a stable connection and that your ISP isn't blocking you and if you are on a VPN, please make sure that has a stable connection or switch it off.


    If you are running multiple clients, please close them to see if that will improve the performance.


    Regards,

    ~[SGM]Kuroneko

    Heya,


    Please try some of the following suggestion: (We will also need more information in order to help you)

    - Adding your game to the exclusion list of your anti-virus software.

    - Make sure you aren't running any third party program that might interfere with the gameplay.

    - Try logging into the game with a different character to see if it an issue with one character.

    - If you are on Isya, please try logging into another server other than Isya to check and see if the issue occurs on all servers.

    - Make sure you are connected via a strong and stable connection, if you are running, a tool such as a VPN, please make sure it is stable.

    - Please make sure you're not being blocked if you are using a public or shared network.

    - Run the game as Administrator

    - Let us know what specific error or issue you see if there is a pop up.


    Regards,

    ~[SGM]Kuroneko

    The whole concept of this 'Ninja Sale' is overly taxing: there are no time frames that can hint when an item will go live or how long it stays (how long is the "short while" duration? Is there a limited stock applied on these items?), there is no esclusivity (nothing that wasn't for sale already once nor an extreme % of discount to justify the "epic" epithet) and it also seems like the quantity is scarce (how many items so far, just the permanent workout suit? There are zero clues about how many items overall we should expect, everything is very vague).

    We do have already sales such as 'Happy hours' and 'Mystery Sale'" that are challenging enough to follow, (especially if we consider the multiple timezones NA's versions has), so I wonder whats the reason to give birth to such time consuming and alienanting type of sale?!

    Heya!


    So there are a few things I am allowed to clarify. The Ninja Sales will differ from both the Happy Hour and Mystery Sale. Unlike those two sales, the Ninja sale will have no time limit and no limitation on the quantity of stock. The sale will run for however long it will be up and it will come and go and can happen at any given moment.


    The items will be random and will differ from the other sales so there shouldn't be a clash in themes or items.


    If you have any question or any suggestions, please let us know!


    Regards,

    ~[SGM]Kuroneko

    Hello,


    Please note that the publication of tickets and private conversation is strictly prohibited on the forums in accordance to the Forum Rules.


    If you have already submitted a ticket, then please wait patiently for a reply. If it is a bug, then please give Seryn the full details.


    Regards,

    ~[SGM]Kuroneko

    So if a drop isn't 100% guaranteed it increases the base rate by 50/100% (for example using a 100% war rant for an item with a drop rate of 1% raises the chance to 2% and a drop rate of 50% would be raised to 100%) I believe I remember a GM or someone working with Gamigo saying it works on all drops which implied it worked on quest drops that aren't 100% as well and chest/gathering drops (for example the LN egg). It would be nice to have this reconfirmed by Gamigo though as the amount of time that's passed seems to make people more skeptical of this information.

    Assuming this came from one of my previous comments, then yes, this would be the case.


    As far as I am aware, any form of boost will raise that drop rate % by what ever % you are trying to boost it up by.


    So if an Item has a 10% chance of dropping a 100% boost will boost it to 20%, a 50% will boost it to 15% chance of dropping.


    Hope this helps!


    ~[SGM]Kuroneko

    Hi sonofagod


    This isn't some new rule or some form of new punishment. If you are caught with an inappropriate name, we will deal with you in accordance to the rules. No one will receive any special treatment or exclusions.


    As this subject is not up for dicussion, this thread will now be closed.


    Regards,

    @[SGM]Kuroneko

    Hi Charizard77


    You can recommend suits to me and I can foward it to the team for consideration.


    However, please note that not all suits can be resold for NA as some times are deemed as exclusive items and were part of a special promotional sale for our version of the game.


    pinacolada In regards to alternative colours for the suit. Since the Blue and Pink suit have made frequent returns to the store each year, we decided in 2016 to offer the Red and Teal suits as a prize for Valentine's. However the Teal suit had an issue, which prevented it from being released in 2016. Since then, we've released both versions of the suit.


    Originally the Red permanent version of the suit was an event exclusive reward for participating players, but has since been sold in special offer sales.


    Hide Kimoni's are generally sold during New Year or Lunar New Year.


    In regards to the permanent versions of the suit, there are some items that are considered exclusive items. As a result, not all of them can be resold, but we're always open to changing our minds. In general, sells and offers of the timed vase version of the item will be more likely sold than the permanent version as we would like to respect players who went to the extra effort of securing the permanent items in the first place.


    Regards,

    ~[SGM]Kuroneko

    Hi Thief,


    This particular Valentine's day suit was a classic alternate colour to the pink Valentine's day suit and can be considered one of the original suits we had for sale.


    Normally we would sell the suits on special occasions or as a limited edition reward/sale. However, I will forward this suggestion.


    Regards,

    ~[SGM]Kuroneko

    This is why you utilize the Cyclone Hill map. Only time its in use is during Emperor Slime KQ...

    Hi Shawn_V01


    I actually utilised this map before via Daniel Slime in the previous spawn event that included World Bosses.


    There has been other consideration and plans over how to best improve the situation as we are rather limited in terms of maps and other features.


    Regards,

    ~[SGM]Kuroneko

    Hi Cupcake,


    This type of spawn event has been hosted before with myself, Centauri and Auxiliary and other active members of the GM team when we had the numbers to host and manage it.


    Unfortunately due to numbers and timeframe, this format of hosting can get incredibly taxing on the health of it's team members. However, since the open format is no longer a viable options for the Isya server, we will take this suggestion on board as we consider other methods of hosting big spawn type events.


    As Nennien had suggested ingame, we could consider the option of a open sign up registration, which again was something we've done some years ago with varying result. Either way, a new method of Event Organisation will need to be put in place for the Isya server.


    Regards,

    ~[SGM]Kuroneko