ok tell me how this reduces any ticket sent in? How many tickets about switch skin back to premium box do they get a day? A million? Lol very few I bet. The only reason I see anyone need to switch skin back into premium is someone accidentally clicked on a skin not belonging to that class. Example I have a fighter and accidentally click on a hammer skin from premium. So tell me how many ppl really accidentally clicked on the wrong skin??? Lmao. This doesn't solve the ticket issue imo.
It might not be a lot of ticket send ins, but I would guess they're pretty common. I was just saying it would help them reach more important tickets faster, since this new exchange is without having to send in a ticket.