The current balance in game and the fact there is content that requires the use of SC items and to expect "gifters" to give all these needed items as "presents" and saying you won't help players that pay with ig cash is setting up very bad conditions for scammers to repeatedly scam people, in fact I'm sure this is already happening.
If Gamigo is against gifting trades then what efforts are being made to balance content (both free content and pay to win content) and what are their thoughts about the future of "tradable" SC items? Gamigo has to know the whole purpose of those items are to be barter-able for ig cash which is why they made more expensive right?
Whilst this is a valid concern, I think there needs to be a bit of transparency on the subject to help better understand the situation.
It's not the fact that we won't help, but rather we can't help. This is due to a lot of under the table transactions and agreement that players make outside the game or the lack of provided evidence towards the agreed upon transaction.
Scam generally involves a form of bait, a mouse trap to lure people into a sweet deal or a self made problem by the party involved, where someone parts with half the amount or deposits an item first.
If transaction was made outside of the game, i.e via Paypal or other forms of transaction. Then there is nothing we can do as we do not own nor run services such as Paypal, Skype or Discord. You will have to contact the police or report to those services directly and have their support team to help you.
If it occurs within our game, you will have to document everything. From screenshotting and archiving all comments and process of transaction or recording the entire thing in High Quality resolution (Not with a mobile phone!). Evidence must be provided and accusations or claiming someone is a scammer is not enough. We require strong undisputed evidence of the entire thing (beginning, middle and end).
Ultimately we cannot control the ingame economy nor set a cap on prices for the items you, the players, choose to sell those items for.
If a deal seems too sweet to be true, it can quite often be a trap. In which case you should trust your own instinct and reconsider the offer and attempt to make some other form of safer trades.