1. After patching I am told that my client has been manipulated. What should I do?

Try closing the client and re-launching it. If this problem occurs again it is possible that while downloading the new patch, your connection was interrupted or unstable and the new files being added to the game were corrupted. In this situation, you should uninstall and delete all Fiesta Online related files and folders from your computer and download a new client from the website. Ensure that your connection is stable before re-patching.

2. What should I do if I receive the message “Connection to servers has failed”?

If you receive this message, the server is currently unavailable. This could be due to maintenance, a patch being applied or due to unforeseen technical issues. Check the forums and other communication channels for a message from the Fiesta Team and try again in a few minutes.

3. What should I do if I receive the message “Connection to login-servers has failed”?

If you receive this message, the server is currently unavailable. This could be due to maintenance, a patch being applied or due to unforeseen technical issues. Check the forums and other communication channels for a message from the Fiesta Team and try again in a few minutes.

Fiesta FAQ 2

4. Why is my ID blocked? What should I do?

If your ID has been blocked, the first thing you should do is check your registered email (and spam box) for an official email from the Fiesta Online team explaining why you have been blocked. If your ID has been blocked and you haven’t been given an official warning or email from the Fiesta Team, it is possible that your account was hacked and subsequently blocked for your safety. Contact the Support Team.

5. I have lag when I play. How can I reduce it?

To reduce lagging, you should close all programs except Fiesta Online. Anything else that is using your internet connection will increase the latency you experience on the server. Using wireless internet (Wi-Fi) often reduces internet speed drastically compared to an ethernet connection.

6. Why am I having connection issues when I try to log on?

If you are having trouble connecting to the game, check if your firewall is blocking Fiesta from accessing the internet. You can also try running Fiesta Online as an administrator and in alternate compatibility modes.

7. What can I update on my computer to make Fiesta run better?

Updating your graphic card with the newest drivers and installing the latest version of DirectX will often resolve many problems you might have with running Fiesta on your computer.

8. What can I do if my character is stuck in the game or I cannot log on?

If you can log on to the game but you character is stuck, whisper a Game Master to ask to be moved. However if you cannot log on to the game you will have to submit a ticket to the Support Team.